| FAQs and How-Tos | ||
| Click on the questions below for answers to Frequently Asked Questions and General How-To's. | ![]() |
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| Frequently Asked Questions | ||
| What options do I have for medical coverage? | ||
Information and comparisons of the medical plan options can be found here. |
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| What doctors are covered by the medical plans? | ||
The doctors covered depend on the plan you select. Please see the Kaiser, PacifiCare HMO and LifeWise PPO websites for a directory of participating providers. |
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| What dentists are covered by the dental plans? | ||
The Trust Active Employee Dental Plan covers the following providers:
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| Are my dependents covered under my plan? | ||
Active employees covered under the Western States Health & Welfare Trust Fund of the OPEIU have family coverage at no additional cost. A covered dependent is outlined below: The enrolled employee's legal spouse and his or her unmarried children under 21 years or, if a full-time student in an accredited school, 23 years of age who are dependent on the enrolled employee for support, and who are enrolled under the Plan. The following are considered children:
An enrolled employee's or an enrolled dependent's newborn child will be covered for 31 days after it is born. We must have notice of the birth and in the case of a newborn of a male dependent, proof of paternity. To continue the newborn's coverage beyond this 31‑day period, the child must be eligible under the terms of the contract and the enrolled employee must sign a new application within 60 days listing the child as a dependent. If this is not done, coverage for the child will lapse at the end of 31 days. In addition, incapacitated children can remain enrolled past the age of 23. An incapacitated child is an unmarried child who is incapable of self‑support because of a physical handicap or mental retardation. The incapacitating condition must have existed before the child's 23rd birthday. In order to obtain continued coverage for an incapacitated child, the enrolled employee must complete a special application and have it approved by us before the child's 23rd birthday. Newly Acquired Dependents An enrolled employee's or an enrolled female dependent's newborn child will automatically be enrolled for 31 days after it is born. To continue the newborn's coverage beyond this 31-day period, the child must be eligible under the terms of the Plan. Adopted Children In order to continue this coverage beyond the first 31 days, the enrolled employee must sign a new application within the first 31 days listing the child as a dependent, along with proof of placement. If this is not done, coverage for the child will terminate at the end of the 31st day after placement. Special Enrollment
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| When will I become eligible for coverage? | ||
Please visit the section on eligibility. |
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| What happens to my coverage if I don't work enough hours? | ||
| Please visit the section on eligibility. | ||
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| How long will my coverage last if I get laid off? | ||
Please visit the section on eligibility. |
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| Where can I get my prescription, and how much do I pay? | ||
| Your coverage depends on the medical plan you selected. Visit the medical plans section for pharmacy coverage for each plan. | ||
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| How can I get glasses? | ||
Please visit the Vision Plan section. |
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| Have my doctor bills been paid? | ||
If you are enrolled in Kaiser, PacifiCare, or LifeWise your bills will be paid by those plans. You may contact them at the numbers and addresses listed in our contacts page on this site. |
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| How do I file a claim? | ||
When you receive care, your doctor's office usually takes care of filing your claim. However, to ensure your claim is sent to the proper address you must show your doctor's receptionist or billing department your ID card. It is important that you ask that they update their computer records with the claim address information shown on the back of the card. The address to submit claims is found in the Contacts Section. If your provider bills you directly for services under the Trust Dental Plan, you'll need to submit that bill for processing. For your convenience in sending in provider bills you can print a claim form from this web site. The proper mailing address is shown on the claim form. |
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| All information provided on this web site is in summary and intended to provide highlights of your plans. We strongly recommend referring to the Plan booklet for complete details before making any decisions related to your eligibility, benefits and coverage. | ||